1. “What makes JIMJAMS sleepwear different?”
With demanding careers, busy family and social commitments
and a health and wellness routine to manage, we have arguably never been
busier. As a result, the pressures on our time and the need to be at our best
never seems to cease.
At JIMJAMS we believe that great sleep is the foundation of
great performance. We’re a premium sleepwear brand, designed to help our
customers get a better night’s rest through non-medical means. Our premium
sleepwear is engineered for comfort, changing seasons and effortless style.
From breathable, well-designed fabrics that reduce irritation and weighted
garments to encourage deeper sleep, every garment is made to support recovery,
look refined at home, and help you wake feeling ready for the day ahead.
2. “Why is sleep so important?”
Sleep isn’t a luxury - it’s a biological necessity. Quality sleep supports mood regulation, emotional resilience, memory, creativity, physical recovery, energy levels and long-term health.
Consistently, good sleep has been linked to improved fitness, better weight, blood sugar and blood pressure management, lower stress levels and stronger cardiovascular health. Simply put: when you sleep better, everything else works better.
3. “What fabric is used to make JIMJAMS sleepwear?”
Our sleepwear is crafted from a premium bamboo and spandex-blend fabric, chosen for its softness, breathability and ability to
move with the body at night. It’s gentle on skin, moisture-wicking and ideal
for all-night comfort.
4. “How should JIMJAMS sleepwear fit me?”
JIMJAMS are designed for a relaxed, comfortable and stylish fit - not tight, not oversized. The cut and the bamboo and spandex material allows for natural movement before bed and during sleep whilst also still looking sharp enough for evenings and mornings relaxing at home. If you’re between sizes, we recommend sizing up for maximum comfort.
5. “How does JIMJAMS sleepwear help improve sleep?”
JIMJAMS supports better sleep by focusing on comfort, warmth and relaxation.
Our heavyweight sleepwear sets are designed to:
- use ultra-soft, stretchable fabric to reduce night-time disturbance
- include light weighting (approximately 0.9kg per set) to promote calm and relaxation
- provide extra warmth with a thicker fabric, ideal for cooler nights
Together, these features help signal your body that it’s time to rest.
6. “How long does delivery take?”
Orders are dispatched from Sydney, Australia and typically arrive within:
- 2–5 business days (metro areas)
- 3–7 business days (regional areas)
- 7-10 business days (international)
Tracking details are sent to you as soon as your order ships.
7. “Where do you ship?”
We ship Australia-wide and internationally. Current international destinations include New Zealand, the UK, Ireland, Germany and Switzerland. Wherever you are, we’ll do our best to get JIMJAMS to your door.
8. “What if the size isn’t right - can I exchange it?”
Absolutely – customer satisfaction is of paramount importance to us. If the fit isn’t right, you can exchange your item for
another size, provided the tags are still on the garments, it’s not damaged and it’s returned in its original condition and packaging.
We want you sleeping comfortably - no compromises.
9. “What is your returns policy?”
We offer hassle-free returns within our stated return period. Simply contact our team and we’ll guide you through the simple process. Full details are available on our Returns page on our website.
10. “Does JIMJAMS make a good gift?”
We might be biased but we think JIMJAMS make an exceptional gift as it’s a thoughtful, premium gift and you’re gifting the superpower of sleep. Perfect for Christmas, birthdays, Father’s Day, Valentine’s Day or anyone who values comfort, recovery and feeling well rested every day.